Price Match policy

Price Match Policy - American Bike Zone

At Bike Zone, we strive to offer our customers the best value for their money. We understand that finding the right bike at the right price is important to you. That's why we have implemented our Price Match Policy, which ensures that you get the best deal possible when shopping with us.

1. Eligibility: Our Price Match Policy applies to identical, in-stock items available for purchase from an authorized online retailer. The item must be the same brand, model, color, size, and come with the same accessories, warranties, and promotional offers.

2. Price Match Requests: To request a price match, you must provide proof of the lower price from a competing authorized online retailer. This can be in the form of a webpage link, a screenshot, or a printed advertisement. The price must be valid and verifiable at the time of the request.

3. Exclusions: Our Price Match Policy does not apply to the following:

   • Prices from unauthorized dealers or sellers on auction websites.
   • Prices from physical retail stores or local sellers.
   • Clearance, closeout, or liquidation sales.
   • Prices that are only available through coupon codes, rebates, or membership discounts.
   • Prices that are limited to a specific quantity or time duration.

4. Price Match Process: Once you have found a lower price that meets our eligibility criteria, you can contact our customer support team either through phone or email to initiate the price match process. Our team will review the provided information and verify the price match request within a reasonable timeframe.

5. Price Match Approval: If your price match request is approved, we will match the lower price and adjust the price of the item accordingly. This adjustment may include the price difference, as well as any applicable taxes and shipping fees.

6. Limitations: Our Price Match Policy is subject to the following limitations:

   • We reserve the right to verify the availability and pricing of the item with the competing retailer.
   • Price matching cannot be combined with any other discounts, promotions, or offers.
   • We reserve the right to limit the quantity of price-matched items per customer.
   • We reserve the right to modify or cancel the Price Match Policy at any time without prior notice.

7. Final Decision: The final decision regarding price matches rests with Bike Zone. We reserve the right to refuse any price match request that does not meet our eligibility criteria or falls within the exclusions mentioned above.

At Bike Zone, we are committed to ensuring your satisfaction as a valued customer. Our Price Match Policy is designed to provide you with the confidence that you're getting the best price when purchasing a bike from us.